Guide
Contact us
Corrections are welcome and we publish them. Vendors: read the pitching note before emailing.
Email us
Which address to use
info@reechly.site — corrections, questions about a review, reader mail. This is the one we read first.
admin@reechly.site — vendor and press enquiries, partnership questions, and anything legal: privacy requests, data deletion, or a query about our terms.
One address handles everything: info@reechly.site. Put the topic in the subject — “Correction”, “Vendor”, “Press” or “Question” — and it gets there faster.
That address is on our own domain. We do not run this publication from a free-mail account: a contact that cannot be traced to its own site is not much of a contact.
Corrections policy
We get things wrong: pricing moves, limits are rewritten, features shift tiers, and sometimes we misread a page. We publish the fix rather than quietly editing it away.
To report one, send three things: the page URL, the exact claim you believe is wrong, and the correct position with a link to the vendor page showing it.
We verify it against primary sources — the vendor’s own pricing page, documentation or terms — not on anyone’s say-so, including the vendor’s. If the claim stands, we amend the page, add a dated correction note at the foot saying what changed, and update the “last updated” date. If a score moves, the note says so: a changed score with no explanation is worse than the error. If the original was right, we say why.
Corrections are handled the same way whether they come from a reader, a vendor or a competitor. How we check claims is in our editorial standards.
Vendor and PR enquiries
Vendors are welcome to write about factual errors, product updates or trial access. The answer to the four commonest approaches is no:
- No paid placement. A ranking or a “best overall” tag cannot be bought at any price.
- No sponsored posts. No advertorial, no guest posts with do-follow links.
- No link insertions. We do not add links to published pages for money.
- No paid reviews. Coverage is free, and paying cannot make it happen or kinder.
Our revenue is affiliate commission only, set out in our affiliate disclosure.
Press and citations
Journalists and researchers may quote our scores with attribution to Reechly, a link to the page and the date accessed, as scores are revised over time. For commentary or methodology questions, put your deadline in the subject.
Reader questions
These are the ones we most want. If our pages have not settled a choice, tell us your list size, send frequency and what automation you need. We cannot consult one-to-one, but the questions that keep arriving decide what we write next.
Postal address
Response times
We are a small publication, not a support desk. Corrections are prioritised; the rest may take longer. If nothing comes back within a week, send it again — more likely a spam filter than a snub.